Monology sits on your website, answers visitors from your own policy documents, captures the ones ready to buy, and emails the lead straight to you, instantly, any hour.
Answers from your own policy documents. A licensed broker always closes the deal.
The daily grind
None of these are dramatic. They just happen every day, and they add up to lost policies and a team that never gets to focus on selling.
Cover details, waiting periods, documents needed, the claim process. Your staff type the same answers over and over instead of closing business.
People compare three or four brokers at once, and the one who replies first has a real head start. A reply the next morning often arrives after they’ve bought elsewhere.
Plenty of people look at cover in the evening or at weekends. They fill in a form, and many don’t wait around for a callback.
Every repetitive question is time not spent on the conversations that convert. Good people end up doing work a well-set-up assistant could handle.
How it works
Load your policy details once. The assistant answers visitors’ questions from your material, in your wording, not generic internet answers.
When someone shows real intent, it collects their details (name, contact, what they need) right there in the conversation.
You wake up to a qualified lead in your inbox, ready for a licensed broker to follow up and close.
See it in action
Built for insurance
The biggest worry with AI in insurance is a confident wrong answer about cover. We built Monology specifically against that.
Answers come only from the policy material you provide: not from the open internet, and not made up.
When your documents don’t cover something, it declines and offers to connect a person, rather than guessing.
It informs and captures. It does not advise which policy to buy, quote a binding premium, or settle claims. A licensed person always does that, in line with IRDAI norms.
We measured this rather than just claiming it. On our own test knowledge base of 65 questions, the assistant made one unsupported claim in 49 answers (on a follow-up question) and correctly declined all 15 questions it shouldn't have answered. That was our test set, not your documents: results will vary with your own material. Read the full results
What brokers use it for
Engage website visitors, answer their questions, and capture the ones worth a follow-up call.
Handle the repetitive questions (cover, waiting periods, documents, claims) from your own material, any hour.
Nudge clients ahead of expiry so renewals don’t slip through the cracks.
Questions brokers ask
It answers only from the documents you give it, and when it isn’t sure, it says so and offers a person instead of guessing.
It shares factual information from your documents and collects contact details. It does not recommend a specific policy, quote a binding premium, or decide claims. A licensed broker handles all of that.
No. You give us your policy material and we set it up for you. If you can send a document, you can run it.
Yes. It adds to your current site as a chat assistant. No rebuild, no migration.
Your documents and the leads captured stay yours. Leads are sent straight to you by email. We’ll walk you through exactly how data is handled before you start.
Book a short demo and we'll show Monology working on your policies. Then you decide if it earns a place on your site.
Founding users: be one of the first brokerages on it.
