These terms govern your use of Monology's AI chatbot platform. Please read carefully before using our services.
Welcome to Monology, an AI chatbot platform that enables users to create and deploy intelligent conversational workflows. By accessing or using our Service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
Contact Information: contact@monology.io
Monology provides a cloud-based platform that allows users to:
To use our Service, you must create an account by providing accurate and complete information, including your email address, name, company name, and phone number.
You are responsible for:
We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or engage in activities that may harm our Service or other users.
We offer monthly and annual subscription plans with different features and usage limits. Current pricing and plan details are available on our website.
Each subscription plan includes specific usage limits (tokens, conversations, etc.). If you exceed these limits, you will be asked to upgrade to a higher-tier plan.
All sales are final. We do not offer refunds for subscription fees, regardless of usage or satisfaction with the Service.
You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
While we do not actively monitor all content flowing through chatbots, we have implemented automated content moderation systems to prevent prohibited content and activities. We reserve the right to remove or restrict access to any content that violates these Terms.
We strive to maintain high service availability, though we cannot guarantee 100% uptime due to factors beyond our control, including internet connectivity and third-party service dependencies.
We will provide advance notice of planned maintenance or service interruptions whenever possible. Emergency maintenance may occur without prior notice.
We reserve the right to modify, suspend, or discontinue any part of our Service with or without notice. We will use commercially reasonable efforts to provide advance notice of significant changes.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.
Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us for the Service in the 12 months preceding the claim.
You may terminate your account at any time by contacting us at contact@monology.io. Upon termination, your access to the Service will cease.
We may terminate or suspend your account immediately if you breach these Terms or engage in activities that may harm our Service or other users.
These Terms are governed by the laws of the United States, without regard to conflict of law principles.
Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the American Arbitration Association rules.
If you have any questions about these Terms of Service, please don' hesitate to contact us.
contact@monology.io
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.