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Built for SaaS companies

SaaS Support &
Onboarding Hub

Stop losing customers to poor onboarding and slow support. Automate 80% of support queries and reduce time-to-value by 3x with workflows that actually work.

Why SaaS Companies Choose Our Hub

Stop hemorrhaging customers and burning out your team. Get measurable results in areas that directly impact your bottom line.

80%

Support Query Automation

Handle routine questions automatically using knowledge base integration, freeing your team for complex issues

Solves: Overwhelmed support teams
3x

Faster User Activation

Guided onboarding workflows help users reach value milestones quicker with step-by-step guidance

Solves: High trial abandonment
75%

Team Efficiency Gain

Automated workflows reduce manual support and onboarding tasks using conversation-based routing

Solves: Manual scaling bottlenecks

Built for Fast-Growing SaaS Companies

SaaS companies using our Support & Onboarding Hub see immediate improvements in customer satisfaction and team efficiency

Early-Stage SaaS

10-100 customers needing automated support without hiring dedicated CS team

Typical result: 80% support automation
Solves: Limited team, manual onboarding

Growth-Stage SaaS

100-1000 customers scaling support operations efficiently

Typical result: 60% cost reduction
Solves: High support volume, scaling bottlenecks

Customer Support Teams

Overwhelmed by repetitive queries and onboarding tasks

Typical result: 75% time savings
Solves: Repetitive work, slow response times

Product Teams

Need structured feedback collection and user guidance systems

Typical result: 3x more feedback
Solves: Feature adoption, user guidance

Intelligent Support and Onboarding Automation

The SaaS Support & Onboarding Hub automates customer support queries and user onboarding workflows using knowledge base integration and step-by-step guidance. Handle common questions instantly, guide users through setup processes, and collect structured feedback - all while connecting seamlessly with your existing SaaS tools like Stripe, Zendesk, and Slack.

Platform-Aligned Features for SaaS Support

Purpose-built workflows using Agent, Form, Condition, and Action nodes designed for SaaS customer support challenges

Support Automation

Agent nodes with knowledge base integration handle common support queries automatically using your documentation

80% query automation

Onboarding Flows

Sequential workflows with Form and Condition nodes guide users through setup with step-by-step guidance

3x faster activation

Billing Support

Automated responses for subscription questions, payment issues, and upgrade conversations

90% billing automation

Feedback Collection

Form nodes with structured data capture for product feedback, feature requests, and satisfaction ratings

3x more feedback

SaaS Integrations

Action nodes for Stripe, Zendesk, Slack with API calls and webhook connections

20+ integrations

Team Notifications

Email and Slack alerts for priority issues using Action nodes and notification workflows

Real-time alerts

Setup in 15 Minutes Using Your Platform

Using Agent, Form, Condition, and Action nodes to build SaaS-specific automation

01

Upload Knowledge Base

Add your documentation, FAQs, and help articles as PDF files, CSV data, or website links

02

Design Workflows

Create conversation flows with Agent nodes for support, Form nodes for data collection, and Condition nodes for routing

03

Connect Tools

Integrate with Stripe, Zendesk, Slack via Action nodes and API calls to your existing systems

04

Deploy & Monitor

Embed widgets on your app, track conversation analytics, and optimize workflows based on user feedback

Connect Your Existing SaaS Stack

Native integrations with popular SaaS tools through Action nodes and API call capabilities

Stripe

Billing

Payment & subscription data via API

Zendesk

Support

Automatic ticket creation

Slack

Communication

Team notifications & alerts

Email/SMTP

Communication

Automated email workflows

HubSpot

CRM

Customer data sync via API

Intercom

Support

Customer messaging integration

Webhooks

Custom

Connect any SaaS tool

CSV/PDF

Knowledge

Upload documentation & data

Proven SaaS Support Use Cases

Automated workflows that address the most common SaaS customer touchpoints

Automate Common Support Queries

Handle account questions, feature explanations, and troubleshooting with instant, accurate responses from your knowledge base

Typical improvement: 80% faster resolution

Streamline User Onboarding

Guide new users through setup, feature discovery, and initial value realization with interactive workflows

Typical improvement: 3x faster activation

Resolve Billing Issues

Automate payment problem resolution, upgrade assistance, and subscription management queries

Typical improvement: 90% billing automation

Collect Product Feedback

Structured feedback collection with feature request tracking and satisfaction surveys using Form nodes

Typical improvement: 300% more feedback

Ready to Automate Your
SaaS Support?

Join SaaS companies already using our Support & Onboarding Hub to reduce support load, accelerate onboarding, and scale efficiently.

11-day free trial • SaaS workflow templates included • Expert setup support